Hello to our valued patients,
We wanted to update you on our current situation during this stage of the Coronavirus pandemic.
We do not yet have a confirmed date for when we can reopen the Practice. Dentistry remains high risk because of the close contact required and because most treatments create an aerosol, releasing particles into the atmosphere.
In order to keep our patients and staff safe from Covid-19, we are strictly adhering to government guidelines.
When we are permitted to resume seeing patients face to face, it will not be back to normal but towards a new normal, a term you will have no doubt heard used recently, where additional measures will be in place to continue to ensure everyone’s safety.
We will have a back log of patients in need of urgent dental care and anticipate a dramatic reduction in the number of appointments we will be able to get through in a day, in implementing these additional measures including more stringent infection control, utilising additional equipment and ensuring social distancing.
We want you to know that the entire team at St. Paul’s are committed to the task ahead of us and continuing to provide excellent dental care to you all.
Meanwhile our Dentists, Nick, Neil and Rachel are continuing to share the responsibility of our telephone triage service and during our normal working hours are available to help you with any dental problems you have.
We know your dental history and have access to your individual records, so we are well placed to be able to help. We will do everything we can to save teeth where we can and if all else fails we can refer on to the local Urgent Dental Care Centre.
Phone 07716 192815 to speak to one of our Dentists.
Outside of normal working hours the emergency dental service provided can be accessed via NHS 111 or by phoning 03330 063 300
How you can help us.
If you have a dental problem or something you are even just a bit concerned about, let us know.
We can add you to our priority list and make sure you are seen at the earliest opportunity when we return to work. We will also be prioritising those of you whose appointments for dental treatment were cancelled at the beginning of lockdown.
If you are lucky enough to have got through this early part of the pandemic without any dental problems, please continue to be patient until such time as we can resume more routine dental care appointments.
For routine matters you can continue to contact us via email at [email protected]
Kindest regards
Your dedicated dental professionals
St. Paul’s Dental Practice Ltd.
